Teamwork and Communication
Better handovers, fewer misunderstandings and teams that pull together.
CARE SECTOR
Training for Care Homes That Builds Better Teams
We train care home and home care teams in the things that make the biggest difference to residents: teamwork, communication, leadership and continuous improvement, alongside the health and safety essentials. Delivered in your home or live online, anywhere in the UK, by the team behind an award-winning care home’s development programme.
- IOSH Approved Training Provider 4301
- Highfield Approved Centre 17588
- Reply within one working day.
Photo: Manny Becerra on Unsplash
The Short Answers
What training do care home staff need?
Care staff need the mandatory and statutory training that CQC expects, such as health and safety, moving and handling, infection control, COSHH and fire safety, plus the skills that make a team work well together: communication, teamwork and leadership. We cover both.
Do you only do compliance training?
No. Compliance keeps you safe; culture is what residents feel. Our development programmes strengthen teamwork, communication and service quality, and that work contributed to Nautilus Care Home’s regional and national award recognition.
Can you train around our shifts?
Yes. We run shorter sessions on-site at times that suit your rota, live online sessions for night and weekend staff, and e-learning for the mandatory topics so carers can complete them when it suits them.
How much does care home training cost?
Online courses for mandatory topics start from £35 + VAT per learner. Live team training is shaped around your home, your shifts and your goals, so we quote it after a quick conversation. Tell us about your team and we’ll recommend a plan within one working day.
At a glance
- Who it’s for
- Care homes and home carecarers, seniors, nurses and registered managers
- Topics
- Teamwork, communication, leadershipplus health and safety and COSHH
- Format
- Virtual, e-learning or face-to-facein your home, around your shifts
- Proof
- Nautilus Care Homenational and regional award recognition
- E-learning
- CPD-accredited online coursesfor mandatory topics, from £35 + VAT
- Price
- Tailored to your teama quick conversation, then a clear proposal
Compliance Gets You Through an Inspection. Culture Is What Residents Feel.
Most care training is a box-ticking exercise: the same modules, once a year, completed between shifts. It keeps the matrix green but rarely changes how a team works together.
We help care teams communicate better, support each other and take pride in the quality of care, while keeping your mandatory training on track.
Care teams come to us for:
- Teamwork and communication across shifts
- Leadership for seniors and registered managers
- Continuous improvement and service excellence
- Health and safety, COSHH and fire safety
What We Cover for Care Teams
Development and compliance, planned together so nothing gets missed.
Leadership for Care Managers
Supporting seniors and registered managers to lead, coach and hold standards.
Continuous Improvement
A culture where teams spot problems and fix them, every day.
Emotional Intelligence
Understanding yourself and others, in a job that asks a lot of both.
Health and Safety
The essentials, including COSHH and fire safety, delivered so people remember them.
Mandatory E-Learning
CPD-accredited online courses for the topics staff refresh regularly.
What CQC Expects From Staff Training
CQC expects providers to make sure staff have the training, skills and support to do their jobs safely, including induction and regular refreshers in the core topics. Inspectors also look at how well teams work together and how leaders support them.
We help you cover both: the mandatory topics through e-learning and live sessions, and the teamwork and leadership that make a good home a great one. Our health and safety training covers the statutory side.
How It Works
The same four steps for every programme, whether it’s one workshop or a year-long plan.
Discovery
We talk to you and, where it helps, to your people, so we understand the real challenges before we design anything.
Design
We build the sessions around what people need to do differently, using examples and scenarios from your world.
Delivery
Live online or in-house: energetic, practical sessions with plenty of practice, not a day of slides.
Follow-Up
Structured follow-ups at 30, 60 and 90 days check the new habits are sticking, and that results are moving.
CASE STUDY
Nautilus Care Home: An Award-Winning Team
National Care Home Registered Manager of the Year, Great British Care Awards
Grace Holley
RGN and Registered Care Home Manager · Nautilus Care Home
Nautilus Care Home has worked with Better on Purpose (formerly Health and Safety Matters) for several years, delivering health and safety training, team building, professional development and service excellence training for our staff.
Last year, we invested in a company-wide development programme focused on strengthening teamwork, communication and the quality of care we provide to our residents. The training helped upskill our team, improve collaboration across departments, and reinforce a positive and supportive workplace culture. The learning was embedded into daily practice and contributed to Nautilus achieving both regional and national award recognition.
“I would highly recommend Better on Purpose to any organisation looking to achieve meaningful, lasting improvements in team performance, culture, and results.”
Read the full story in our case studies.
CLARITY
Care Home Training: Common Questions
Do you provide moving and handling training for carers?
Moving and handling people needs specific, practical training. Tell us about your home and we’ll recommend the right option. Our online manual handling course covers handling objects and loads.
Can you help us prepare for a CQC inspection?
We can help make sure your training is up to date, recorded and genuinely embedded in practice, which is what inspectors look for. Tell us when your last inspection was and what came up, and we’ll focus the training where it counts.
Do you work with home care agencies as well as care homes?
Yes. The same development and compliance training works for home care teams, with live online sessions and e-learning for staff who are always on the road.
What did you do for Nautilus Care Home?
A company-wide development programme on teamwork, communication and the quality of care, after several years of health and safety, team building and professional development training. Nautilus then invited us back for continuous improvement, emotional intelligence and communication.
Talk to Us About Your Care Team
Tell us about your home or service and what you’d like to improve. We’ll reply within one working day with a plan.
- IOSH Approved Training Provider 4301
- Highfield Approved Centre 17588
- Reply within one working day.
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