Management and Leadership Guides

Most managers are promoted because they were good at the job, then left to work out the managing part on their own. These guides cover the things new managers ask about most: the difference between managing and leading, which style to use when, how to run a useful one-to-one, how to give feedback people act on, and how to coach rather than tell.

They are written the way we train: practical, plain and built around real conversations at work, not textbook theory. Every guide ends with something you can try with your team this week.

When you want your managers to build these skills properly, with practice and feedback, see our management training for new and experienced managers, or one-to-one leadership coaching for senior people and those stepping up.